Credit Bureaus

VP Compliance Services’ Compliance Certified Vender program is an extensive review and audit of a credit bureaus’ policies, procedures, training, background and more. A Compliance Certified Credit Bureau is a Credit Bureau lender can trust when looking to consummate a relationship with a Credit Bureau.

VPCS will display all Certified Credit Bureau audit and review results. Interested parties may reach the Credit Bureau’s certification page by clicking the VPCS Certified Vendor logo on the Credit Bureau’s website.

VPCS’ Vendor Certification program is not recommended to replace a lender’s own vendor review program. It may be used to help select a new Credit Bureau lender will select for consideration.

For more information on VPCS’ Vendor Certification program please contact William “Rick” Wittwer at wrw@vpcs.biz.

VPCS Vendor/Debt Buyer Certification	Description	Comments
Date Certified	Date vendor passed the certification audit	Re-audited yearly
Certifications & Accreditations	Description	Comments
Online Lenders Accreditation	Detailed examination of lenders policies and procedures	Current
Debt Buyer's Association Accreditation	Detailed review of debt buyer's policies and servicing practices	Current
Liens, Actions, Fines, Investigations	Description	Comments
Company Background Check	Background check of company and associated companies	Passed
Principal Owners Background Check	Background check of principals	Passed
Required Licenses	Description	Comments
Corporate Registration	Review of state and federal corporate registrations	Current
State Registrations & Bonds	Review of state registrations and bonds	Complete and current
Lending/Debt Buyer/Collections License Review	All required licences reviewed	Complete and current
DNC Registry and unsubscribe maintenance	Based on marketing channels	Current and complete
Agreement Review - Vendor and Debt Buyers	Description	Comments
Vendor	Examined for required elements of agreements	Passed
Buy/Sell	Examined for required elements of agreements	Passed
Tribal Financial	Examined for required elements vs Native American Financial Services requirements	Passed
Policies and Procedure Review	Description	Comments
OFAC	Policy Exists Procedure(s) Exists	Adequate
Payment Processing	Policy Exists Procedure(s) Exists	Adequate
BSA / AML	Policy Exists Procedure(s) Exists	Adequate
Fair Lending	Policy Exists Procedure(s) Exists	Adequate
EFTA / REG E	Policy Exists Procedure(s) Exists	Adequate
FCRA / FACTA	Policy Exists Procedure(s) Exists	Adequate
Identity Authentication	Policy Exists Procedure(s) Exists	Adequate
GLBA	Policy Exists Procedure(s) Exists	Adequate
Privacy	Policy Exists Procedure(s) Exists	Adequate
Record Retention	Policy Exists Procedure(s) Exists	Adequate
SCRA / MLA	Policy Exists Procedure(s) Exists	Adequate
UDAAP	Policy Exists Procedure(s) Exists	Adequate
TILA	Policy Exists Procedure(s) Exists	Adequate
Underwriting	Policy Exists Procedure(s) Exists	Adequate
Marketing	Policy Exists Procedure(s) Exists	Adequate
FDCPA	Policy Exists Procedure(s) Exists	Adequate
Vendor Management	Policy Exists Procedure(s) Exists	Adequate
TCPA	Policy Exists Procedure(s) Exists	Adequate
Information Security (GLBA)	Description	Comments
PCI Scan	Performed on all IP addresses	Passed
Written Security Program	Program Policy Exists	Passed
Information Encryption used when transferring data	Program Policy Exists	Passed
Network Monitoring	Vendor in place	Passed
Firewalls installed	Reviewed firewall technology and vendor	Passed
Default passwords and Security Parameters updated	Policy Exists Procedure(s) Exists	Passed
Protection against system attacks	Technology exists	Adequate practice of testing
Restricted access to Sensitive Information	Policy Exists Procedure(s) Exists	Passed
Secure development of system and applications	Policy Exists	Passed
Audits	Reviewed audit schedule and results	Passed
Physical Security	Policy Exists	Reviewed audits - passed
Clean Desk Policy	Policy Exists reviewed audit	Passed
Facility Access Monitoring	Policy Exists reviewed audit and logs	Passed
Training	Description	Comments
FDCPA	Review of adequacy and frequency of training	Passed
TCPA	Review of adequacy and frequency of training	Passed
Vendor Review	Description	Comments
Call Center	Reviewed vendor certification and audit programs	Passed
Debt Resale	Reviewed debt buyer certification and audit programs	Passed
Ongoing Monitoring (reporting, audits, monitoring, reviews)	Reviewed audit frequency and findings	Passed
On boarding (Questionnaire, Contract Review, Background checks, References)	Policy Exists Reviewed audits and frequency	Passed
Payment Processing	Description	Comments
Vendor Agreement	Reviewed agreements of TPPPs and ODFIs	Passed
NACHA Requirements	Review policy vs NACHA Best Practices	Passed
Statement Review	Reviewed statements to ensure performance within required threshhold	Passed
Compliance Management Program	Description	Comments
Oversight	Reviewed organizational structure, authority, and personnel	Passed
Monitoring	Reviewed monitoring programs for adequacy and frequency	Passed
Training	Reviewed training programs	Passed
Complaint Management	Reviewed program, system to manage, and inability to edit	Passed
Written Policies and Procedures	Policy Exists Procedure(s) Exists	Passed
Public Internet Search	Description	Comments
Vendor Name/Keyword	Performed searches and examined all posts	Acceptable results
CFPB Complaint Database	Examined CFPB complaints, resolutions, and response timing	Passed

For more information on how our services can benefit your organization contact us at (877) 350-9933 X2 or sales@vpcs.biz