VPCS Awards Viking Payment Processor Compliance Certification

Irvine, CA (May 03, 2016) – VP Compliance Services (VPCS) is proud to announce Viking Billing Services has met the requirements of the VPCS Payment Processor Vendor Certification Program.

The VPCS Vendor Certification Program is a detailed review of vendor’s operational controls; policies, procedures, training, internal monitoring, data management and security.  It also is a review of a vendor’s background (fees, fines, judgments, liens, BK, regulatory actions, and more).  Details on the VPCS’ Vender Compliance Certification Program can be found on the VPCS website at www.vpcs.biz.

Rick Wittwer, General Partner of VPCS stated, “A lender can rely on a VPCS Certified Vendor as having operational controls in place to effectively provide services to their clients. A VPCS Certified vendor will also have passed a background review related to its operating history.  A VPCS Compliance Certified Vendor should be considered when a lender is looking for payment processing services and when considering a new vendor relationship.  Through our investigation and review, Viking Billing Services is a well managed and compliant payment processor.”

John O’Shea, President of Viking Billing Services, said “We are very pleased to be recognized as a customer-centric and compliant leader in our field.”

About VP Compliance Services

VP Compliance Services (VPCS) is a leading provider of compliance and operational services to the on-line lending industry (state licensed and tribal).  Our service offerings support a broad spectrum of credit-related financial services including federal regulatory compliance, program operations, lender audit programs, lender risk assessments, compliance training, complaint management, vendor reviews, vendor certification and temporary staffing of compliance and information security personnel.  For more information please contact Rick Wittwer at (877) 350-9933 X5 or wrw@vpcs.biz.

About Viking Billing Services

In business since 1969, Viking is a first-rate provider of ACH and RCC payment processing.  Viking Billing Services is headquartered in Minneapolis, MN and operates on a national basis. A member of the Third Party Payment Processor Association and an affiliate member of NACHA (Upper Midwest), we leverage state-of-the-art analytics and customer-facing technology to deliver compliance driven results. For more information please contact John O’Shea at (952) 944-7575 or joshea@vikingservice.com

The elements of the certification passed are listed below:

VPCS Call Center Certification
Date Certified Date vendor passed the certification auditRe-audited yearly
04/15/201604/12/2016Yes
Certifications & Accreditations
American Collectors AssociationReview of Policies and ProceduresCurrent
Liens, Actions, Fines, Investigations
Company Background CheckBackground check of company and associated companiesPassed
Principal Owners Background CheckBackground check of principalsPassed
Required Licenses
Corporate RegistrationReview of state and federal corporate registrationsCurrent
State Registrations & BondsReview of state registrations and bondsComplete and current
Collections License ReviewAll required licences reviewedComplete and current
Policy and Procedure Review
Identity AuthenticationPolicy Exists
Procedure(s) Exists
Passed
GLBAPolicy Exists
Procedure(s) Exists
Passed
Privacy Policy Exists
Procedure(s) Exists
Passed
Record RetentionPolicy Exists
Procedure(s) Exists
Passed
SCRA / MLAPolicy Exists
Procedure(s) Exists
Passed
UDAAPPolicy Exists
Procedure(s) Exists
Passed
Vendor ManagementPolicy Exists
Procedure(s) Exists
Passed
TCPAPolicy Exists
Procedure(s) Exists
Passed
Information Security (GLBA)
PCI ScanPerformed on all IP addressesPassed
Written Security ProgramProgram Policy Exists
Passed
Information Encryption used when transferring dataProgram Policy ExistsPassed
Network MonitoringVendor in placePassed
Firewalls installed Reviewed firewall technology and vendorPassed
Default passwords and Security Parameters updatedPolicy Exists
Procedure(s) Exists
Passed
Protection against system attacksTechnology exists
Adequate practice of testing
Restricted access to Sensitive InformationPolicy Exists
Procedure(s) Exists
Passed
Secure development of system and applicationsPolicy Exists
Passed
AuditsReviewed audit schedule and resultsPassed
Physical SecurityPolicy ExistsReviewed audits - passed
Clean Desk PolicyPolicy Exists
reviewed audit
Passed
Facility Access MonitoringPolicy Exists
reviewed audit and logs
Passed
Training
FDCPAReview of adequacy and frequency of trainingPassed
TCPAReview of adequacy and frequency of trainingPassed
Compliance TrainingReview of adequacy and frequency of trainingPassed
Compliance Management Program
OversightReviewed organizational structure, authority, and personnel Passed
MonitoringReviewed monitoring programs for adequacy and frequencyPassed
TrainingReviewed training programsPassed
Complaint ManagementReviewed program & system to managePassed
Written Policies and ProceduresPolicy Exists
Procedure(s) Exists
Passed
Public Internet Search
Vendor Name/KeywordPerformed searches and examined all postsAcceptable results
CFPB Complaint DatabaseExamined CFPB complaints, resolutions, and response timingPassed

For more information on how our services can benefit your organization contact us at (877) 350-9933 X5 or wrw@vpcs.biz

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