VPCS has comprehensive compliance training, knowledge management and testing programs to ensure its partners and their vendors operate within regulatory guidelines.

Training concentrates on a Client’s policies and procedures and supports the overall compliance management program. VPCS hand holds its clients through the development of a compliance management program, its implementation and ongoing maintenance.

Where there are gaps in compliance personnel, VPCS can provide temporary or full time staffing of qualified compliance specialists under its Professional Services group.

Training without testing can result in subpar results. Therefore, VPCS utilizes a learning management system with specific compliance modules that train personnel at all levels on key topics and test them for comprehension. Results are recorded and reported to management.

Key areas tested:

• Truth in Lending Act (TILA) and Reg Z
• Electronic Funds Transfer Act and Reg E
• Equal Credit Opportunity Act and Reg B (Fair Lending)
• Unfair, Deceptive or Abusive Acts and Practices (UDAAP)
• Fair Debt Collection Practices Act (FDCPA)
• Gramm-Leach-Bliley Act (GLB)
• Fair Credit Reporting Act (FCRA)
• Regulation P (Privacy)
• Fair Lending
• BSA/AML/CIP/OFAC
• Many more

KNOWLEDGE MANAGEMENT SYSTEM

VPCS in conjunction with Learn2Comply has developed a comprehensive knowledge management training system for the consumer and Commercial lenders, Check Cashers, Currency Exchanges, Call Centers, Lead Generators, Tribes and their Vendors. For further details please visit: www.learn2comply.net.

PROFESSIONAL SERVICES GROUP

VPCS offers outsourced professional services for entities which need compliance assistance. Roles fulfilled include Director of Compliance, Compliance Analysts and Director of Training. VPCS has a number of qualified professionals who can assist in these roles.